Private statement

Your privacy is important to us and is paramount in these adjustments. To give you clarity on what we use your data for in the light of the new EU data protection rules, our privacy statement has been updated. This will take effect at the end of May 2018.

Important information

We only use your personal information for the purpose with which you have shared it with us. We do not share your information with third parties or external parties. We use your personal data exclusively to deliver our products and services to you and to inform you about our products and services by newsletter.

Personal data

In this privacy statement, we explain what personal information we collect when you use our products and services, why we need this information and how we use it.

Our services

Luxury Chalets Austria offers Holiday Chalets throughout the year for 1 or more holiday weeks.

Which personal data is collected?

We need certain personal data to be of service to you and to inform you about our products and services. We process the following data:
-For and and surname of you as a main traveler
-Your email address
-Your mobile number
-Your home address
-Your date of birth
-Name and first name and date of birth of your fellow travelers


We love to keep you informed through newsletters and social media (facebook-instagram-linkedin-) to keep you informed about our products and services. You have the right to opt out at any time for this information provision. Depending on your preferences, you can unsubscribe from newsletters via the newsletter or by mail.

Legal requirements

We can process your information to meet the municipal tourist taxes that have to be paid in Austria during holidays. And for legitimate requests from competent authorities (eg police / judiciary).

Improvement and personalization of our products and services

We use your personal data to improve our products and services. Insight into click behavior and search results on our website can help us, for example, to prioritize or identify product functions.

Maintenance, development and incident management

If you experience problems with one of our products or services, we may have to process personal data, such as your name and email address, to resolve the problem in question.

How long do we keep your personal data?

We only keep your personal data for as long as necessary for the purposes for which they were collected or used and / or as long as this is legally required. If you want to cancel your account, we ask you to contact us. After cancellation we will delete your personal data without undue delay, but with the exception of the information that we are legally obliged to keep. For example, we are legally obliged to keep data such as copies of invoices for seven years.

Questions and complaints

If you have any questions about the way we use your personal data, you can always contact us.


We do not use cookies.

Luxury Chalets Austria